Base fare: EUR1
Cost per min: EUR0.1
Cost per km: EUR1.2
Minimum charge: EUR3.5
Cancellation fee: EUR3.5
Julia posted on Feb 15, 2022
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I have been sent an email to say I cancelled a trip today and being charged 3.50 Euros. Please see the email below. I did not cancel, the driver never showed. My husband and I waited for ages and had to get a taxi home.
My email address is Juliec327@icloud.com and my tel no. Is 634340624 please confirm you have received. Please see the email you sent below.
We'll connect another time, Julie
Here's the receipt for your canceled trip.
Total €3.50
To compensate drivers for the inconvenience, a fee is charged if the driver has to cancel after waiting for more than 5 minutes at your requested pick-up location. To avoid this fee in the future, only request when you're ready to go.
Cancellation fee €3.50
Subtotal €3.50
Payments
Cash
15/02/2022 13:43
€3.50
Failed
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UberX Saver Trip cancelled |
13:24
Request confirmed
13:43
Request cancelled
Victor posted on Apr 17, 2022
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In Fuengirola, Spain your website/system is absolutely incomprehensible and useless.
Get someone who knows how to create websites that work.